Delete your account

In the app

Open Profile, then Account settings, then Delete account. This deletes your account right away and cannot be undone.

If you cannot open the app

Email info@petandnote.com from the email address on your account and ask us to delete it. We will confirm once it is done.

What gets deleted

We keep your data for as long as your account exists.

You can delete your account in Profile → Account settings → Delete account. That removes everything this app holds about you: the pets you added and their records, your notes, reminders, expenses and documents, your household membership, your achievements, your conversations with Warren, your feedback, every photo you uploaded, your AI credits and their history, and your membership of Menagerie itself. It is a real deletion, not a flag on a row, and it cannot be undone.

Because the login is shared, deleting here does not always delete the login. If Menagerie is the only app of ours you use, the sign-in goes too - the email address, the password and any linked Apple or Google sign-in - and nothing of you is left with us. If you also use another of our apps, the login has to survive so that app keeps working, and it is deleted when you leave the last one. Either way, the species is gone the moment you confirm here.

One honest caveat: our processors keep their own backups and transaction records on their own schedules; we ask them to delete and they do, but a backup snapshot taken before you left may exist for a while. Write to us if you want us to chase a specific one.

Deleting your account forfeits any unused AI credits. It does not refund purchases.

Purchases

Deleting your account forfeits any unused AI credits and does not refund purchases. Pro stays tied to your Apple Account, so you can restore it if you come back.