Terms of use

Agreement

These terms are an agreement between you and Nicholas Horton, an individual based in the State of Maryland, United States, operating Menagerie in his personal capacity ("we", "us"). By creating an account or using the app, you accept them.

Your account

Keep your credentials to yourself; you are responsible for what happens on your account. Give us accurate information, and email info@petandnote.com if you think your account has been compromised.

Your content

The records, notes, photos, documents and household details you add remain yours. You grant us the limited right to store and process them only to run the app for you - storing your photos, syncing your journal to your other device, and sending journal context to Warren when you ask it a question.

Do not upload anything unlawful or anything you do not have the right to use.

You can export your journal to CSV for free, with or without Pro. We are not interested in holding your notes hostage.

Warren, the AI guide

Warren's answers are generated by an AI model. They are suggestions, not expert advice, and they can be confidently wrong about dates, doses and what a document says and anything else. Check anything that matters.

Warren will not give veterinary advice, a diagnosis or a treatment plan. Ask it about your pet's records and it is in its element; ask it whether your pet is sick and it will tell you to ask a veterinarian.

Warren can search the web to answer questions about specific pets, and will show the pages it used. Those pages belong to other people: we do not control or endorse them, and a page being cited does not make it correct. Links open outside the app under those sites' own terms.

AI features have fair-use limits per account, including how often Warren may search the web. We may adjust those limits to keep the service reliable and affordable, and the app shows you where you stand before you spend a request.

Pet information

Anything a document scan pulls off a photo is provided for convenience and can be wrong. Always check it against the paperwork in front of you. A scan result is always shown to you for review before it is saved; it never saves itself.

Acceptable use

Do not misuse the app: no attempting to reach other users' data, no probing or disrupting the service, no reverse engineering, no automated scraping, and no using the AI features to produce unlawful or harmful content.

Free, Pro and AI credits

The journal is free and stays free. So does The Household, with no cap on how many pets you can track. So does exporting it to CSV.

Menagerie is free to use. Pro, a one-time purchase, adds unlimited vet-ready PDFs, household sharing, and photos on your pets and visits. AI features (Warren, document scans) run on AI credits. You get 3 free credits to try them, and 10 in total once you create a free account. The Pro purchase adds 25 more credits, once.

There are no ads in Menagerie, on any tier, and there never will be.

Purchases

Pro is a one-time purchase billed through your Apple Account or Google Play account. You pay once, and you can restore it on a new phone with the same store account. Credit packs are consumable purchases.

Credits never expire. They belong to your account in this app only, they cannot be moved to another app or person, and they have no cash value. If you use the app without an account, your credits are kept only for that sign-in, so deleting the app or signing out loses them. Create a free account to keep them safe.

The price is shown before you buy. Refunds are handled by Apple or Google under their terms, and we cannot issue one directly. When a purchase is refunded, the credits it added are removed (never below zero), and a refunded Pro purchase removes Pro.

Deleting your account forfeits any unused credits.

Disclaimers

Menagerie is provided "as is", without warranties of any kind. To the fullest extent the law allows, we are not liable for indirect or consequential damages arising from your use of the app, and our total liability is limited to what you paid us in the twelve months before the claim.

Not veterinary advice

Menagerie is a record-keeping tool. It does not provide veterinary advice, diagnosis or treatment, and nothing in the app, including anything written by Warren, is a substitute for examination by a licensed veterinarian. You are responsible for your animal's care and for the accuracy of what you record. Records produced by the app, including the vet-ready record, are a convenience copy of what you entered and are not a certified medical record. If you believe your animal needs care, contact a veterinarian.

Termination

You can stop using Menagerie whenever you like and delete your account in Profile → Account settings. We may suspend or close accounts that break these terms.

Changes

We may update these terms; the date above reflects the latest version. Material changes will be noted in the app, and continued use after a change means you accept the updated terms.

Governing law

These terms are governed by the laws of the State of Maryland and the applicable laws of the United States, without regard to conflict-of-law rules. Any dispute not resolved informally will be brought in the state or federal courts in Maryland, and you and we each consent to their jurisdiction. Nothing here removes a consumer-protection right you have under the mandatory law of your own country or state of residence.